Bartender

SUPERVISOR: F&B Supervisor/FOH Manager EXEMPT (Y/N): NO

CLASSIFICATION: Key Employee

SUMMARY:

Provide friendly, courteous beverage service and beverage preparation. Ensure all bar guests meet age requirements for the purchase of alcohol and tobacco. Proper beverage pouring and dispensing polices. Cash and Credit Card handling.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Ability to understand and comply with all departmental and company rules, regulations, policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge and greet all guests promptly
• Check and maintain supply of all beverage cups and glassware and food service supplies as specified
• Cleans and wipes down all bar tops, underbars, counters, floors, and all equipment to ensure every surface is free and clean of debris
• Cleans and maintains all food prep and display equipment
• Knowledge of MICROS/POS system
• Knowledge of cocktail and drink terminology and preparation
• Insures correct cocktail/drink call list procedures
• Performs necessary side work, pre-shift work and shift completion work
• Prepares and serves menu items as specified
• Provides service to guest ordering menu
• Wipes all bottles clean before leaving at the completion of each shift
• Adheres to all regulatory, departmental and casino policies and procedures
• Promotes Positive Customer relations, greets guests and creates friendly atmosphere
• Ability to read, write and communicate verbally in English
• Anticipate and Execute excellent guest service through up-beat positive attentiveness
• Ability to multi-task high volume activity, payment transactions, cash and credit card carry as payment and/or comps
• Basic mathematic abilities
• Basic money handling
• Adheres to all regulatory, departmental and casino policy and procedures
• Ensures safety, cleanliness and customer satisfaction
• Ability to describe all specials and meal items
• Ability to take orders efficiently
• Other duties as assigned

ACCESS TO SENSITIVE AREAS AND INFORMATION:

• POS System
• Guest Credit Card Information

MINIMUM QUALIFICATION REQUIREMENTS:

• High School Diploma or GED

• Minimum of (1) year high pressure, high volume bartending experience (preferably casino)
• Minimum of (1) year cash handling experience.
• Minimum of (6) month's customer service experience in a high volume operation required. (Casino experience preferred.)

• Ability to understand and comply with all departmental and company rules, regulations, policies and procedures.
• Must pose excellent communication skills.
• Ability to maintain confidentiality of sensitive information.
• Ability to work flexible schedules.
• Must successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
• Must be twenty-one (21) years of age.
• Valid driver's license and clean driving record.
• No felony, theft, or stealing convictions.
• Must be able to successfully pass a drug screen and the tribal gaming commission licensing.
• Tribal preference.

TRIBAL PREFERENCE POLICY:

Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting, and separation from employment. For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:

• Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications
• Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications
• Enrolled members of other recognized tribes who satisfy the minimum job qualifications
• Military Veterans
• All others who satisfy the minimum job qualifications

EDUCATIONS AND/OR EXPERIENCE:

• High School Diploma, General Education Degree (GED) Required
• Minimum of (1) year high pressure, high volume bartending experience (preferably casino)